We've heard reports of orders getting stuck during check out processing.
If you are experiencing this issue, please follow these steps to clear the issue:
- Go to your browser's Tools/Settings, typically located in upper right corner of browser
- Clear your browser's "Cache" and "Cookies"
- Refresh the page
We have found that the issue is worst on Internet Explorer, so please try to use Google Chrome or Firefox to complete your order.
Also please ensure that you only have 1 tab open with your order and team store. Multiple tabs can exasperate the issue.
If the above does not fix your issue, please contact customer service via firstname.lastname@example.org